FAQs
Do you ship ice cream?
Unfortunately, we are unable to ship or deliver our ice creams at this time. We offer pick-up only for orders. We are located in Windsor, Ontario, and will send an email with pick-up information upon completion of your order.
When will my order be ready?
You can expect your order to be ready within 1-2 weeks from the date you placed the order. Depending on the season and the amount of orders received, it may be ready sooner or later. You'll receive an email when your order is ready for pick-up.
When can I pick up my order?
When your order is ready, you'll receive a second email from us. This email contains pick-up information and our address. We are located in Windsor, Ontario, and have designated pick-up hours throughout the week.
I have a peanut allergy! Can I eat your ice cream?
Unfortunately, our kitchen equipment is frequently in contact with peanuts, tree nuts, and other nuts. Although we do our best, we cannot guarantee that cross contamination with nuts will not happen.
Are any flavours gluten-free?
Our current menu of ice cream flavours includes many gluten-free options! The following flavours are gluten-free: Vanilla, Chocolate, Salty Caramel, Coffee, Maple Pecan, and PBJ (dairy-free).
Are any flavours dairy-free?
We always have at least one dairy-free ice cream option! Our current dairy-free ice cream flavour is PBJ.